CUSTOMER SERVICE REPRESENTATIVE

Our advanced cloud-based system is customizable to fit your needs and offers top of the line security and information protection.

This state of the art “point of sale” processing system was developed in Microsoft’s .NET technology and operates in the cloud with top of the line security and information protection. Integrating with ITC’s policy management and direct billing systems, this advanced software makes it easy for retail agents to do business with our clients.

Use this system to get the status of payment activity by easily viewing detailed information regarding the current payment due including the total amount due, the date, the last paid amount and more. This system can also display the policy detail information, informing you with information regarding whether a policy is enforced, cancelled, or expired.

 

FEATURES AND BENEFITS

  • Cuts down on expensive and time consuming phone calls.
  • Offers top of the line security and information protection.
  • Operates in the cloud.
  • Accepts credit card payments online.
  • Allows the agent to do online endorsements.
  • Reduction in postage expense.
  • Reduces customer service activity for both the agent and company.
  • Reduces E&O exposures.
  • More customer satisfaction.

 

SPECIFICATIONS
Requires a PC that will run Windows 98 or greater, a laser printer, and an Internet Service Provider.

 

AVAILABLE NOW
Ready to start? Give Peter Whalen a call: (714) 442-8702